1000

hola hello bonjour guten tag nǐn hǎo

2016

strategy

ui design

prototyping

collaboration

interaction design

google

bookings across google search & maps

We heard from users that closing the loop on local reservations was hard. So we partnered with resy, open table and others to build an end to end system for this across top verticals like dining, salons and fitness. I worked closely with another designer to design and deliver a scalable framework to bring this to life across maps and search.

making reservations easy

01

problem

maps and search users often find themselves hopping between sites in order to reserve a space somewhere - a haircut, a table or even a yoga class. this can be hard to manage and often result in no reservation at all.

02

solution

for users, this can be challenging to simply plan a day. for businesses, it can be a huge gap in converted customers and or trust in the experiences. We set out to partner with top platforms and provide a seemless experience within the google ecosystem.

this framework allowed for us to partner with other platforms as well as scale into local verticals over time. Data told us to focus on top queries like dinner and wellness whiling working our way out to supporting verticals like beauty and more. we created a localized system that also played well with google's constantly evolving visual design language.